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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amol Marathe

October 6, 2025

5  out of  5
rating by Amol Marathe
"Josh from StateFarm proactively scheduled a virtual meeting to discuss upcoming policy renewals. He was patient to explain all the insurance policy itemizations very clearly with good analogies and give valuable suggestions! He also went over all my questions and concerns regarding my last claim. Do not remember the last time my insurance agent reviewed my policies comprehensively like this"
We responded:
"Thank you, Amol, for your thoughtful review. It's great to hear that Josh provided such a thorough and helpful experience with your policy renewals. We appreciate your feedback and look forward to continuing to support your insurance needs."
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Rachel Folkers

October 6, 2025

1  out of  5
rating by Rachel Folkers
"Raised our insurance without so much as a courtesy call and tried to force us to get a new roof even though the roof was replaced 3 years ago. So I canceled on the 15th since the location is horrible at returning calls, getting answers to anything or fixing problems quickly. They wouldn't send the payment back to my escrow account so now I've been waiting more than 2 weeks for my return check to get back into my escrow account before my mortgage is raised. 2 weeks is ridiculous. No tracking number, nothing but attitude from the guy i talked to. Where is my check?"
We responded:
"We hear your frustration and apologize for your inconvenience. We are sorry, but we cannot control the timing of the mail. All refunds are issued to the customer, never a third party. "
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Anil P

October 4, 2025

5  out of  5
rating by Anil P
"I recently purchased new auto and home rental insurance policies from State Farm. One of the agent Patrick provided a clear explanation of the options for combining both, making it easy to select the right coverage at a great price. I truly appreciate his responsiveness and guidance throughout the entire process."
We responded:
"Thank you, Anil. We appreciate your business!"
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Bobbie Jo Smith

October 3, 2025

5  out of  5
rating by Bobbie Jo Smith
"When I needed you guys the most You came out of nowhere and helped me with pricing that I can afford Thank you so much"
We responded:
"Wow! Thank you so much for this wonderful review! We appreciate you!"
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Carol Beaudin

October 1, 2025

5  out of  5
rating by Carol Beaudin
"I had a wonderful experience with State Farm. Julie and Bianca were both knowledgeable, kind, and thorough. I easily switched my insurance from another company to State Farm and am very pleased with my decision. I recommend the Highway K office in O'Fallon for everyone!"
We responded:
"Thank you, Carol! Your recommendation means a lot to us. We appreciate your business very much. Julie Meyers, Agent 2738 Highway K OFallon, MO 63368 636 379 0832 #autoinsurance #homeinsurance #lifeinsurance #businessinsurance #medicaresupplement #financial"
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William Bartold

September 30, 2025

5  out of  5
rating by William Bartold
"Had the pleasure of dealing with Patrick H today while insuring my new vehicle and getting all the details worked out. Very knowledgeable and helpful guy who made it easy! Great asset to State Farm. 5 stars"
We responded:
"Thank you, Will, for your kind words about Patrick. We appreciate your feedback and look forward to serving you again!"
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Robert Dickerson

September 27, 2025

5  out of  5
rating by Robert Dickerson
"Very service oriented and responsive to customer when needed. Good balance between price and quality of service."
We responded:
"Thanks, Bob! Appreciate you!"
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M V

September 26, 2025

5  out of  5
rating by M V
"I recently switched to State Farm after being with another agency, and I couldn’t be happier with the decision. The transition was smooth, simple and Patrick Harrell took the time to explain my coverage in a way I could understand. Not only did I get better service, but I also feel much more confident in my insurance now. Highly recommend this office for anyone looking for great customer care and peace of mind!”"
We responded:
"Thank you, M V, for your kind words and for choosing our agency. We're glad to hear that Patrick made your transition smooth and that you're feeling confident with your coverage. Your recommendation means a lot to us!"
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Glenda Haddock

September 24, 2025

5  out of  5
rating by Glenda Haddock
"I received a call from Josh. He was very helpful and kind. He provided me with a quote for home and auto. I had additional questions, Josh was out of the office. Patrick was able to step in and answer all my questions and concerns. I felt very comfortable with switching to State Farm. A great team!"
We responded:
"Thank you, Glenda, for your feedback! We're glad to hear that Josh and Patrick were able to assist you effectively with your home and auto insurance needs. We appreciate your trust in our team."
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Mary Kimball

September 19, 2025

5  out of  5
rating by Mary Kimball
"I want to say that Josh Thompson kept checking in with me periodically that State Farm would like my business again. Well this week his quote was a winner. I found out today that Josh was off so Patrick was a savior for getting me signed up. Two great assets to your office and to State Farm."
We responded:
"Thank you, Mary, for your kind words and for choosing us again. We're glad to hear that Josh and Patrick provided you with the support you needed. Your feedback means a lot to our team."
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Ross Mandernach

September 18, 2025

5  out of  5
rating by Ross Mandernach
"I can't say enough good things about my insurance agent, Josh. From day one, he's gone above and beyond to make sure I’m not only fully covered, but also getting the best value for my money. He truly takes the time to understand my needs and always finds ways to save me money without ever sacrificing coverage. Josh genuinely cares about his clients — it’s obvious in every interaction. He’s responsive, knowledgeable, and incredibly trustworthy. I never feel like just another customer with him; he makes sure I’m informed and confident in every decision. Because of the experience I’ve had, I refer Josh to everyone I know. If you want someone who actually puts your best interest first, Josh is the agent you want in your corner."
We responded:
"This is SO great to hear! Thank you for taking the time to post this review, Ross! Julie Meyers, State Farm Agent 2930 Highway K OFallon, MO 63368 636 379 0832 #autoinsurance #homeinsurance #lifeinsurance #healthinsurance #businessinsurance #financialservices"
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Austin Gough

September 15, 2025

5  out of  5
rating by Austin Gough
"Josh was great and easy to work with! And when he was out in vacation his colleague Patrick was able to step right in to help us out! Great customer service and CRM system to allow for a stress free transaction!"
We responded:
"Thank you, Austin, for your kind words! We're glad to hear that Josh and Patrick were able to assist you seamlessly. Your feedback on our customer service and CRM system is much appreciated. "
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Nick Campagna

September 3, 2025

5  out of  5
rating by Nick Campagna
"Josh was very informative and helpful. He was able to answer all my questions. Thank you Josh!!"
We responded:
"Thank you, Nick, for your feedback! We're glad to hear that Josh was able to assist you effectively and answer all your questions. Your support means a lot to us."
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subeg bansal

August 29, 2025

1  out of  5
rating by subeg bansal
"I would advise against working with this particular agent. During the initial sales process, I received frequent calls—sometimes almost every hour—when they were eager to sell a policy. However, once I attempted to close the policy, communication became extremely difficult, with no responses for several days. I want to emphasize that my concern is not with State Farm as a company. I have previously worked with another State Farm agent and had a very positive experience. Unfortunately, this has not been the case with this agent. To ensure clarity, I am attaching a screenshot of a State Farm customer service interaction. I am sharing this so the response does not default to a generic statement from Julie claiming that I am not her customer, which would not address the issue at hand. Overall, my experience with this agent has been disappointing, and I hope this feedback highlights the need for improved professionalism and responsiveness."
We responded:
"Subeg, I apologize for your experience and can understand how frustrating that must be. However, your statements are inaccurate and are harmful to our agency reputation. As my office stated, the cancellation was processed on 8/19/25, as you requested. The cancellation process is not immediate and can take several days to remove the account from your online view. Your premium was credited back to the cancellation request date. We take all concerns seriously and would appreciate the opportunity to discuss this further to ensure your satisfaction. Please feel free to contact us directly."
Profile photo of Jayda Hall

Jayda Hall

August 22, 2025

5  out of  5
rating by Jayda Hall
"Josh was so helpful and fun throughout the whole process! He provided so much clarity on everything. I highly recommend working with him! 👍"
We responded:
"Thank you, Jayda, for your kind words about Josh! It's great to hear that he made the process enjoyable and clear for you. We appreciate your recommendation and look forward to assisting you again in the future."
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Tara Northcutt

August 20, 2025

5  out of  5
rating by Tara Northcutt
"Josh was very helpful and patient while working with me to establish new policies, I truly appreciate it! I highly recommend this agency they make sure you have all the information you could possibly need."
We responded:
"Thank you, Tara, for your kind words about your experience with Josh. We're glad to hear that he was able to assist you effectively with your new policies. Your recommendation means a lot to us. "
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matt becker

August 11, 2025

5  out of  5
rating by matt becker
"Josh has been very responsive and helpful when i have questions. Always friendly and laid back to deal with. I don’t ever feel any pressure or pushy salesman vibes from him. All in all a great guy to work with."
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that Josh has been responsive and helpful, making your experience a positive one. We appreciate your support and look forward to continuing to assist you."
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Bailey K

August 7, 2025

5  out of  5
rating by Bailey K
"Josh was great to work with and very knowledgeable!"
We responded:
"Thank you, Bailey!!! We appreciate your business very much. Julie Meyers, Agent 2738 Highway K OFallon, MO 63368 636 379 0832 "
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Dennis Lumpkins

August 4, 2025

5  out of  5
rating by Dennis Lumpkins
"Fast, efficient, and very friendly"
We responded:
"Thank you, Dennis! Customers like you make it easy! We appreciate your business very much! Julie Meyers, Agent 2738 Highway K OFallon, MO 63368 636 379 0832 #autoinsurance #homeinsurance #lifeinsurance #businessinsurance #financialservices"
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Aire Love

July 26, 2025

5  out of  5
rating by Aire Love
"Josh has been very helpful. A very quick problem solver."
We responded:
"Thank you, Aire, for your feedback! We're glad to hear that Josh was able to assist you efficiently. If you need anything else, feel free to reach out. "
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Peryn Ryals

July 25, 2025

5  out of  5
rating by Peryn Ryals
"Very reliable and reasonable. I will always use State Farm."
We responded:
"Thank you so much, Peryn! We appreciate customers like you! Julie Meyers, Agent"
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Matthew miller

July 23, 2025

5  out of  5
rating by Matthew miller
"The team is very helpful and really suggests a lot of helpful information. They do great work! The team is very supportive and reaches out regularly to ensure the proper coverage for everyone"
We responded:
"Thank you, Matthew! Our team is thankful to have Madison. We appreciate your kind words and your business. Julie Meyers, Agent State Farm Insurance Auto, Home, Life, Business, Investment Planning Services 2930 Highway K OFallon, MO 63368 636-379-0832"
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bob becker

July 23, 2025

5  out of  5
rating by bob becker
"Josh Thompson was a terrific help in bundling my insurance with State Farm. He is very knowledgeable, professional, and a credit to State Farm"
We responded:
"Thank you, Bob, for your feedback! We're glad to hear that Josh was able to assist you effectively with your insurance needs. Your support means a lot to us."
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Eneeray Murray

July 22, 2025

5  out of  5
rating by Eneeray Murray
"Josh is very knowledgeable and explained all our options. He helped us achieve exactly what we wanted and needed. Highly recommend working with him."
We responded:
"Thank you very much, Eneeray! We love hearing great things about our team! Thank you for your business! Julie Meyers, Agent 2738 Hwy K OFallon, MO 63368"
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Conner Fairley

July 21, 2025

5  out of  5
rating by Conner Fairley
"Very helpful and informative answered any questions I had and had a really great attitude makes me want to stay with state farm"
We responded:
"Yay! Love hearing this, Conner! Thank you very much for taking the time to give us this review! Julie Meyers, Agent"